what to do if you accidentally send a package to the wrong address

What Happens if My Aircraft Address is Wrong?

Posted by L. Thompson on Jun 4, 2018 11:46:05 AM

One of the most frustrating things in the shipping process is realizing that you – or a customer – accept accidentally shipped a parcel to the incorrect address, such as an old address. Fortunately, in some circumstances, you tin right this seemingly uncorrectable error –if you catch the mistake before the bundle has been delivered. Depending on what carrier you are using and when you catch the mistake, you practise take some options.

Major Carriers and When They Can Correct the Address

DHL Shipments, International But

When aircraft internationally with DHL, a change of delivery address is simply possible if both the incorrect and correct address belong to the same delivery area of DHL'south delivery service provider. If the shipment is still in transit, DHL requires a Letter of Say-so and the reason for the change. This volition often delay the package for up to 48 hours, but the package will then be delivered to the right location.

When DHL receives a package, they will almost always contact the receiver for the correct address. Sometimes, if the receiver is not available, the shipper may likewise exist contacted.

For Imports to the USA through DHL

One time the bundle arrives in the US, which you can tell by monitoring the tracking number, you can alter the accost online using theOn Demand Commitment Site feature. However, this request MUST Exist made between the time when the package's arrival to the Usa and when the package arrives at the service station, so very close monitoring of the tracking code is required.

For Exports Out of the United states of america through DHL

Once the Letter of Potency is completed, a trace can be opened on the packet to have the delivery address changed. Because of the speed at which DHL packages are delivered, it's of the utmost importance that yous complete and render your Letter of the alphabet of Authorization as before long as possible to become the accost changed.

If you realize that you shipped a package to the wrong accost, DHL has excellent customer service and will piece of work with you to get the package delivered to the correct location.

DHL'southward customer servicenumber is 317-554-5191.

FedEx Shipments

If you are the shipper, y'all must contact FedEx Client Service to alter the address. You can phone call them at 1-800-463-3339. Y'all will be billed a $12.50 service charge.

If you are the intended recipient, and you wish to provide additional information about the shipping address (add a suite or apartment number, etc), you can call FedEx Customer Service at the phone number higher up.

In some cases, such equally when a package or packet is shipped to a PO Box, FedEx will hold the shipment at their nearest facility. An ID and proof of address volition need to be provided to retrieve the packet also as a signature. You will know if your package is held when you wait at the tracking information.

UPS Shipments

In one case UPS identifies an "undeliverable address," you can correct it on the UPS website. Note that you lot can just alter certain components of your address with UPS. You can change city, zip code, add a room, suite, or floor, but you cannot change the street name and number. These packages volition be returned to sender.

1) Enter your tracking number on the UPS website.
two) After entering your Tracking Number, await at the Tracking Details folio.
3)Select the button "Correct My Accost."
Then you tin can correct and update your address. You tin contact UPS Client Service at 1-800-742-5877.

In addition, y'all tin can sometimes redirect a package using UPS' MyChoice services. Some express features are free, but for a modest cost, you can redirect a packet to an Access Signal so that you lot can pick up the package (with proof of identity) at your earliest convenience.

USPS Shipments

USPS offers Package Intercept if you are shipping within the Usa. If your package has not been delivered or released for delivery and it is eligible (must have a tracking number or extra services, and must not be Standard Mail and Periodicals, etc…) USPS will brand every endeavor to locate your item, redirect it, and deliver it to the correct address. You lot will have to pay the Parcel Intercept fee plus the estimated package aircraft toll if your package is rerouted. To doUSPS Package Intercept, yous will demand to log in to your USPS account and submit your request.

Sometimes if you call your local post office earlier a shipment arrives, they can concord the packages with the wrong accost. This works well if you moved merely are still local. Be prepared with proof of identification and previous address.

If the Package is Coming to You

If you are the intended recipient of the parcel and not the shipper – and your package has not been delivered – contact the person or business organisation aircraft the package to asking a alter of accost as soon equally possible. They may or may not be able to aid. The sooner you contact them, the better run a risk yous and they have of correcting the mistake.

If you are the intended recipient of the package, and you discover out the bundle has already been delivered to an incorrect accost, there is not equally much yous tin exercise. You can also contact the person or concern shipping the address for aid and to see if at that place is anything they can do. You can endeavor to locate the package with the tracking number. If possible, yous can selection it upward at the wrong address.

Sometimes the person who now occupies the place that your package was delivered to will send the parcel back to the sender considering of the wrong proper noun, which you tin then take rerouted once the tracking reflects the return.

If Your Customer Provides Y'all with the Incorrect Address

If your client provided you with the incorrect address, you lot may or may not be able to correct the fault – based on when the client alerts you that they have provided you with an incorrect address.

There is a small window of time later a client places an order and before the order has been shipped. If you discover out before the package has been shipped, in that location are two options. ane) Make note of the accost and send to correct accost. two) Cancel the transaction and have the buyer replace the order with the correct shipping address. In this case, send the buyer a message. Hopefully, you tin can help the customer correct the accost before the package has been delivered.

If you find out after the package has already been shipped, you are not responsible for replacing the package. There are some things y'all can exercise to help your customer have a meliorate experience. Yous can assistance the intended recipient locate the package, empathize with the intended recipient, also as offer a discounted coupon code for your client to reorder the shipment.

Although shipping a package to the incorrect address is non ideal, it's not e'er an unfixable fault. You may have some options, especially if y'all catch the mistake early.

Find out the other secrets to aircraft your packages successfully by downloading our guide to packages below.

Topics: International Shipping, Domestic Shipping

amickreaps2000.blogspot.com

Source: http://blog.optimalship.com/what-happens-if-my-shipping-address-is-wrong

Share this post